FAQ and shipping
Questions, answered. Even when we are sold out.
Everything you need to know about availability, shipping, returns, and ordering in bulk.
Availability and sold-out buckets
About the buckets
Orders, bulk, and payment
Shipping policy
How and when your bucket arrives.
Ships from Stoughton, MA
Orders are packed by hand and shipped weekly from our Massachusetts workshop. You will receive a tracking email as soon as your bucket leaves.
Processing time
In-stock orders ship within 3 to 5 business days. While buckets are sold out, new orders are placed in the next packing batch and shipped in the order they were received.
Free shipping over $75
Every single bucket qualifies for free standard ground shipping within the contiguous United States. Shipping to AK, HI, and US territories is quoted by email.
Returns and damage
Unopened, sealed buckets can be returned within 30 days for a refund of the item price. If anything arrives damaged, email us a photo and we will replace it at no cost.
Still have a question?
Email Robert and you will hear back within one business day.
Robert@readyBucketSupply.com